Tech Doctor provides a comprehensive set of turnkey IT solutions for homes and SMMEs and boasts decades of technical experience alongside an obsession with excellent customer service and technical solutions.

Tech Doctor was founded by a team of IT obsessed geeks who all come from the world of IT support, bringing together over 40 years of IT knowledge and industry experience collectively. Our company is passionate about service and providing meaningful value to our clients as we walk their technology journey alongside them.

Home IT Support

We specialise in providing a wide range of IT support and solutions to home users. We cover a wide range of services and solutions and are easily able to assist onsite or remotely as required. We operate a multi-layered remote support helpdesk and network operations centre from our offices. In addition to this we have multiple onsite technicians for situations that require a person or when you’d just prefer an actual person to come out and assist you.

You can always expect a friendly face, willing to explain things in simple and easy to understand terms. Our goal is to demystify technology and help you maximise the value you are able to get from it. We are able to assist with pretty much anything IT or Tech related, but some examples of our core solutions include:

• Slow computers, software problems, storage upgrades
• Laptop/Desktop repairs – hardware/software
• SSD Upgrades – this is a must have for any older device still running a mechanical hard drive
• Windows, Mac or Linux support – we have technicians that specialise in all major operating systems
• Internet problems, general connectivity queries
• WiFi installation or optimisation
• Email – troubleshooting problems, assisting with set up or migration to our recommend Microsoft hosted exchange solutions
• Security solutions, virus clean-ups
• Backup – both cloud based or onsite
• Collaboration and cloud storage – Sharepoint, MS Teams, OneDrive, Google Drive, Dropbox
• We can recommend, source and provide a wide range of Desktops, Laptops, Printers and Tech devices
• Microsoft licensing and the full range of Microsoft and Office 365 stack of solutions
• Load Shedding solutions – we can advise and provide solutions that include UPS’, trolley inverters and router power backup

SME IT Support

We provide a wide range of ad-hoc and contract based IT support and managed solutions to SMEs. These solutions are generally offered through our sister company, Akesa IT (www.akesa.co.za) but make use of the same teams of experts. We are able to provide SLA based support contracts, unlimited remote support, hosted solutions, onsite technician placements, and much, much, more… Tech Doctor is also a level 1 QSE in terms of BBBEE. Please contact us today to find out more or for us to set up a no obligation free assessment to fully unpack your needs and to work with you to build a solution.

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